You’re invited to join us every Tuesday at noon Pacific where we’ll answer any WebinarJam/EverWebinar question you may have!
Simply click here to register for the entire series, we’ll send you a reminder each week about the live sessions.
We cover all aspects of any Genesis Digital software: WebinarJam, EverWebinar and Kartra. We answer questions about marketing, business development, entrepreneurship, time management… simply bring your burning questions to the session and we’ll help you find the right answer for you and your business.
Here’s a list of the previous session replays. Each link takes you to the WebinarJam replay interface, so any demonstrations of WebinarJam features can be seen.
Previous Q&A Sessions
- Below are the Previous Q & A Sessions.
- Q and A April to June 2018
- Q and A January to March 2018
- Q and A October to December 2017
- Q & A Tuesday July to Sept 2017
- Q&A Tuesday Sessions 2017 (Jan – June)
02:08 – Why is there a discrepancy between page visit numbers and Facebook results?
05:10 – What is the default presenter and attendee limit?
10:33 – What is bufferbloat?
00:50 – What are the best practices to change or recreate a webinar?
03:53 – Is there a Facebook group for webinar users?
03:03 – What is the difference between WebinarJam and EverWebinar?
07:46 – What steps do I need to take to build a webinar from scratch?
07:47 – I am unable to get WebinarJam to work on Safari. What should I do?
08:51 – Can we stream through both WebinarJam and YouTube at the same time?
12:20 – Can we still use Webcast, and if so where do I locate it?
15:29 – Is it possible to change YouTube channels for a single WebinarJam account?
18:40 – If we do change the YouTube channel for a webinar, are the recurring webinars interrupted in any way?
19:34 – How do I place a recorded webinar into a newly scheduled webinar?
26:11 – I have attended some other WebinarJam meetings from people broadcasting from Europe and their live meetings buffer a lot. Is that typically because of the internet speed?
00:56 – Is deliverability of email notification functional?
02:06 – What are the options for customising the notifications?
04:23 – How do I schedule everything?
31:42 – If I go live before the scheduled time, can the registered attendees see and chat with the presenter or host?
32:37 – Is there a support package where I can have someone customize our experience for us?
34:17 – If the webinar is scheduled for two days, say day 7 and day 13, can an additional webinar be scheduled for day 5 without affecting anything already there?
35:42 – How can the moderator hear/speak with the presenter and host without selecting the presenter link in the email, i.e. while not appearing live, just in the control panel?
00:51 – How does WebinarJam and EverWebinar work together?
03:30 – How do the shortcodes work in notifications?
10:25 – How does the custom button work?
03:04 – My webinar is tonight and because people couldn’t register, I created a different webinar for the same time without password protection to make it easier to send last minute links. Where do I get that link that takes them right to registration? I want to get the link to send to the participants and have it so if someone can’t get on at the scheduled time, they can login. How do I do this?
07:00 – I added a moderator. When I was testing with this person yesterday, they couldn’t see the webinar. Is the moderator meant to see the webinar? If so, where do they go once the webinar starts?
13:59 – I am going to cancel my webinar that I set up for 6:30 and create another one for the same time. By doing this, the participants will just get the last minute link or can I send the link to them once it’s created properly?
21:51 – When people register for a webinar, does the webinar owner get an email notification? Where do you see where people have registered?
23:06 – I have a webinar set for tonight. People have already received an email today and they will receive a reminder 15 minutes before it begins. But I was wondering if you think a last minute Facebook ad would help people remember to attend and if so, any suggestions on how to set it up?
05:25 – What should I do with webinar post-payment page URL? Am I supposed to copy that and add it somewhere? If I make an electronic flyer with a PayPal button, is that where I am adding the link?
07:49 – Can someone purchase or sign up for a webinar after the webinar is hosted?
08:53 – Does anyone have any solution on how to track the source of the invitation of my webinar participants? If I want to market my webinar through a different channel (platforms such as Facebook, Twitter, LinkedIn and etc. or maybe from different accounts of my sales team), is there any way I can track on which platform or which account my participants clicked to register?
11:04 – Regarding question about paying or selling the webinar after the fact you just said EverWebinar, is that something I have to pay for as an add-on?
16:25 – Does a webinar bounce off line because someone doesn’t have a good connection?
22:05 – Do attendees need to save the link for the next class?
02:08 – What is one-click link?
12:09 – What URL do I need to include in the setup page? Should I use PayPal or Stripe? Should they offer payment URLs?
16:23 – I often miss questions during the webinar. It can be confusing to scroll up and down and I miss stuff. Is there another way to do this? Is there a way to cross out questions that I’ve answered already so they are removed from the list?
01:33 – How do I change the sender’s name and email for webinar notification?
05:30 – Can you demonstrate basics of Facebook pixel?
12:37 – If you integrate it with Kartra, can you set all pixel/emails in Kartra for WebinarJam?
13:23 – When I share my screen, I get the fun house effect with several screens going out to infinity. Why does this happen?
17:10 – Regarding charging a registration fee, it asks for links to redirect buyers in order to complete registration. In my test set up I couldn’t complete this set. Where can I find this link? Is it to my Paypal?
19:57 – How many devices do I need to use for attending the webinar and to host?
20:30 – Do you think it is safer to have an individual password for everyone or the same for everyone? If I am making it unique for each person, the video says the unique password will be included in the welcome email as well as any email I send with the short code. What does that mean?
23:08 – How would the recorded session look after?
24:26 – When someone registers, does WebinarJam capture that info for my Aweber?
25:51 – I am getting about a 15 second delay, is that common?
10:06 – Can you show the best way to use a PowerPoint or pre-recorded video in a webinar?
12:09 – Is emoji in subject line any good?
12:43 – If I want to test my webinar, how many times a week do you recommend to do them?
13:34 – When I signed up last week, I had a very informative video pop up but now I an unable to find it. When I click on training videos, I only get a list of articles. What am I doing wrong?
16:05 – In the live webinar when a video is played, is there a way to go back to the slide you were on before you played the video?
19:10 – When migrating a video over from WebinarJam to EverWebinar, will the urgency and scarcity option stay in the recording?
21:52 – It is difficult to follow how to set up your webinar. It would be really helpful if there was one full length video that goes from start to finish with how to set it up.
26:26 – My connection fails but I want to repeat the answer – Do you recommend one or two test a week?
27:14 – Once your emails are going to junk, is that like a bad mark on your domain record?
30:22 – How long does it take to convert an old WebinarJam to an EverWebinar?
34:47 – How to put up a screenshot while people are waiting in the room to start?
36:07 – I could not let someone speak when they raised their hand during my webinar. Maybe I didn’t set it up to allow participants to speak or how do I let them speak?
37:33 – Can we edit a replay?
38:44 – I haven’t finished an entire setup yet. Once you have it set up, is there a place where I can learn how to add or show pictures or say handouts if I am teaching?
41:10 – Can you put in an offer while in you are live in the webinar or is it only possible when setting up the webinar?
46:29 – I put in a webinar that was recurring three weeks in a row, (it had different days and not a 3 Monday sequence) i.e., on Monday, Wednesday and Friday. The registration page only shows the first date. Is that normal? How would people know about the other three days?
00:50 – What are the basics of autoresponder integration?
07:18 – Doesn’t cookie clearing cause login problems for the user?
13:39 – How does the CSV file relate to webinars?
17:13 – Can a live WebinarJam be turned into an EverWebinar?
21:00 – Where do I go for WebinarJam tutorials?
34:27 – How do you share your screen?
35:41 – How do we get the replay link for the post webinar follow up? If people are being added through Clickfunnel, how do I auto send out the replay? Also, about the series of reminder before the webinar – if ClickFunnels is sending out the webinar link to join, do I or do I not also send out reminders through WebinarJam and will it be a different link than Clickfunnels? How do we auto send an offer to folks who stay to the end based on it being synced with Clickfunnels? How to send emails automations if possible through WebinarJam?
44:04 – Do I manually add people from Clickfunnel?
49:57 – If I need to make last minute changes to presentation, will that mess up WebinarJam entry?
01:10 – How do I upload a csv file?
05:58 – What are the best practices for running a smooth webinar?
10:45 – How do I screen share/open a Powerpoint presentation in a new window?
15:06 – Is there a button I might have accidentally clicked that keeps late comers from coming on the webinar?
15:58 – I have a webinar I schedule each week (not a series). If I only have the replay active for 48 hours following the webinar, will I still be able to use the link in my links to send out after the allotted time?
17:39 – I had a webinar last week. After the webinar was complete, I wondered where everyone was except for one. At the end, our team received messages saying no one can enter. Over a dozen people were told the webinar has not begun and they were in a waiting room. We are doing an encore and want to make sure this never occurs again. Do you have reasons this might have occurred, so registered people can enter?
20:40 – We have series of live training coming up and we have a list of students who will be part of the class (70 paid students). The instructor schedule is not fully confirmed. What is your recommendation in this case? If I create separate webinar sessions, I need to manually enroll 70 students for each session. Is there a smarter way of downloading the students name and email in each webinar, so I can create separate webinars rather than a webinar series?
24:04 – Would you recommend having both PayPal and Stripe? I want to keep the payment options maximized for those who want to pay through either of these platforms.
27:48 – Is there a way to duplicate the webinar?
34:31 – How do I perform a recorded webinar in WebinarJam where my audience cannot download the webinar but can click on the link in my chat box to make their purchase of my products?
38:12 – We have a determined list of students attending the webinar. How do I import the students in each webinar?
40:26 – As it relates to EverWebinar, is this what people are using for non-live webinars? If so, what is the fee and is there a trial offered to test?
45:58 – For one click registration, I understand that I can do it for the first webinar. But how does it work if I want to add the same registrants to the next session?
48:59 – Are there any ways to guarantee that a webinar works?
01:05 – What is the difference between the series of webinar and individual sessions?
12:28 – What are the best practices for running a smooth webinar?
17:26 – What are the API registration options?
29:42 – What if I only want to do one webinar per group of people? In other words, every Wednesday but each Wednesday is for a different set should I only schedule one at a time or can I schedule a sequence? How do I connect a Stripe subscription offer? Do I need to send them to another site or can they somehow choose their payment plan or pay in full subscription directly within WebinarJam?
32:49 – Can I use WebinarJam to host my monthly live Q&A calls with my customers? I want to bypass the registration page and send members directly to the countdown page. This is what I want their waiting room to look like until the webinar starts (rather than the sit tight page). Is this possible? If so, could you show how that’s done?
36:44 – What are the pros and cons of a password for a webinar?
40:10 – Can I add schedules after to accommodate finding best times for my perfect customers?
42:58 – How do I connect to Kartra?
46:00 – If I reset it does that alleviate the system issue?
46:47 – I’m in the Kartra section and its not opening configure when I click configure. What should I do after that?
47:10 – Can I copy old pages going from old series to new?
03:21 – What window can one share in WebinarJam?
08:24 – What are the best days/times to hold business webinars for the greatest turnout?
10:40 – There are templates for registration pages but not much customization available. Is that by design or am I just missing something? Is there somewhere to integrate the registration process? Within the actual templates, there are some that I like where we can put a YouTube video, but after it shows the initial video it goes until other videos on YouTube, is there a way to only show the specific video and run it continuously?
14:52 – Where is the best place to start learning?
17:10 – Is there a way to place like a Facebook pixel to retarget people who come to the registration page?
19:04 – Which types and size of companies do you find use webinars the most?
22:03 – How do I customise a link?
00:53 – If I have questions regarding billing, where should I go?
02:28 – Can you discuss about replica replays in WebinarJam verses the ability to have evergreen webinars in EverWebinar?
10:50 – Can you go over how to set up a registration form on your website to register for a webinar?
16:16 – I am still having problem with SMS. When I run the test it works perfectly, but when its live, clients never get the sms reminder. What should I do?
18:36 – Can you please show me how to access the list of registrants?
22:48 – Do you have a video that I can send to people showing them how to join the webinar, on screen?
25:25 – How do I connect my different social media accounts, prior to enabling my Live stream on YouTube. How do I connect my Facebook and YouTube pages?
27:09 – Can you show how to upload a pre-recorded webinar to EverWebinar? What video storage services can I use to integrate with EverWebinar?
14:34 – I just got EverWebinar yesterday. Can you tell me where to start with?
16:32 – If I pitch someone who left early, can I set the time that I invite to them by diving in at 36 minutes to the end? Is that possible to automate?
23:54 – What do you use for video editing – Camtasia or Final Cut?
31:11 – Can I create a webinar from scratch within EverWebinar?
33:06 – Why would other services have the ability to Live stream on Facebook and not WebinarJam?
34:39 – EverWebinar doesn’t host videos ready to be imported but when it’s recorded EverWebinar does host the webinars. Is this correct?
35:56 – How do I ask our virtual assistant to engage in the chats and answer the live chats or technical difficulties? Does she need to be assigned as the moderator?
37:41 – How would you recommend getting to the Facebook audience?
39:46 – Does WebinarJam let you create/record your video presentation within the system without having to have the videos hosted on VimeoPro?
46:53 – Is there any tutorial to send to attendees to reduce the technical difficulties they face during the live webcast?
49:17 – What if you’ve no attendees right at the start (on purpose), can I use WJ and create my webinar and do that a couple of times until I get a few good practice runs? Once done, can I use the good webinar in EverWebinar?
56:44 – What is Kartra?
00:45 – What does the notification system in WebinarJam look like?
12:08 – How do I know that my EverWebinar is notifying Kartra of everyone that plays the EverWebinar?
15:50 – Can you play a couple of videos from Youtube / Vimeo Pro to show what it looks like?
26:31 – Where do you suggest I should go to get a quick overview of how to set up an EverWebinar from a pre-recorded video (Zoom)?
28:59 – How does the replay feature work?
34:32 – You said that the film should be posted on YouTube. But in YouTube it is freely available, while in Vimeo it is still mine. Is Vimeo also a possibility?
36:11 – Using WebinarJam, EverWebinar, and Kartra, when an attendee gets to my CTA in a webinar, how do I create a 3 days countdown timer for a discounted price available for only 3 days, starting when someone gets to the webinar CTA? Can the countdown timer show up in text? Do I need to choose a dynamic tag that is set to expire in 3 days and do I need to place that tag in different places? If so, what places? I do have two products / checkout pages already set up in Kartra for the two separate prices. If an attendee leaves early and does not attend the webinar, how can the replay CTA trigger the same type of 3 days countdown timer?
40:53 – Can you disable the chat and have Q&A only?
41:51 – What are the other options when they get to the CTA?
45:20 – How is this platform different than Zoom?
50:00 – How many rooms can I run simultaneous?
51:38 – Why does the analytics only give the option for the current or very next webinar? I have the same webinar 3 times a week, when trying to get the analytics it doesn’t show total. I may have 150 page visits and in total 30 people have registered, but when looking at the analytics, it only shows me the stats for the past or the very next webinar. I am unable to even drop down to see the future dates. What should I do?
08:59 – How can the host remove the display of the number of attendees who are logged on at that time in the webinar?
11:16 – Is this a combo phone and internet conferencing system?
13:15 – How do I use WebinarJam for client meetings?
15:38 – Is there a way to push websites or only via desktop sharing?
17:07 – What are the pros and cons of YouTube vs WebinarJam room?
20:32 – What is Kartra?
22:01 – Is there a way to integrate Open Broadcaster Software with WebinarJam?
26:11 – I can export all attendees to Mailchimp, but how do I get the webinar link out to them 15 minutes ahead of time?
27:59 – How do I use WebinarJam for a stage production? What kind of camera do you recommend?
46:20 – Can I create another webinar using a prior webinar as a video injection even if they are up to an hour webinar?
50:47 – Do you have links for past webinars talking about cameras?
07:41 – What are the tips I should remember when using EverWebinar?
12:24 – How do I schedule a webinar on demand? I will publicize my webinar on demand on a postcard that I’m sending out. Can I use something from my website (i.e., mywebsite.com/webinar) and then forward anyone who goes to that URL to the EverWebinar address?
16:54 – I’ve seen a webinar that was pre-recorded in Zoom to capture a whole lot of comments, which they saved as video and that became their Everwebinar. Is there a way to do this within Everwebinar so it is populated with chat?
18:13 – How does password protection work? When does it pop up? In what context would I use it?
20:23 – How can you moderate chat in a pre-recorded just in time webinar?
24:22 – What is the ideal ‘px’ in height and width with video?
26:07 – Is it better to record the webinar on WebinarJam rather than using Camtasia and YouTube?
29:54 – I’m using deadline funnel, I don’t want to allow people to have a replay because there will be an offer at the end that will be time limited. If they watch the replay that might confuse things. Is this correct?
31:00 – How do you upload csv text into EverWebinar?
35:56 – Can I manually add chat to my webinar?
36:43 – Can I turn chat off for an EverWebinar if I want to avoid any hassle?
37:38 – Can I put my video on Vimeo Pro?
43:00 – Will I get notified from new registrations? Is there a delay on registrations to show up on analytics?
45:02 – As soon as I entered the live room I lost the chat. Why is this so? Where do I find the option of speak request? How do offers work in EverWebinar? Do you tell the system what time the offer should pop up? Also, if you record a webinar that has chat that was recorded in the original webinar, can new chatters still add their comments as you described before?
50:01 – In the hour settings, do you put “0” or “00”?
50:45 – What is the difference between test link versus live link?
55:43 – Is there a way to add Facebook pixel to EverWebinar?
58:53 – Can EverWebinar track who watched the whole webinar?
06:43 – How do I upload an image or have a short MP4 or YouTube video that people can see before webinar start time? Do you have to have a camera connected to computer to properly run a WebinarJam? Is there only one person that can open the webinar? Can we have any of the presenters open the webinar?
14:41 – I plan on doing a live webinar and pre-loading some video. What size should that video be? My upload speed ranges from around 4.5 to 5.5 mbps. Is that good enough?
16:40 – For paid webinars, is there an easy way to use PayPal for participants to have a seamless transition?
18:58 – Can we save assets from presentation to presentation rather than have to upload it every time?
19:49 – I am on a retina MacBook Pro and do a bunch of screencasts showing demos of software. Should I adjust my computer’s screen resolution?
21:34 – By pre-loading a video to play during webinar, does it get fully loaded to your server before it plays?
22:34 – Can we edit the pre-page and move the video up to the top and dominate the page?
24:50 – Can attendees on their tablets or iPads share their camera?
26:11 – Can you attach your affiliate program to WebinarJam, like the Kartra affiliate program?
27:44 – How do I make a video private on YouTube and then use it in the webinar?
34:51 – Can you use Kartra videos for the video injections?
37:49 – What is Kartra and how does it play into everything?
40:46 – Does Kartra work with or replace ActiveCampaign?
42:51 – What’s the time delay for video? Do the comments have a delay too?
46:01 – I recorded my slides and voice over using Keynote and when I put it on YouTube for the link to put in EverWebinar, the YouTube link comes with no voice and only 12 min. What should I do?
47:27 – Can I answer questions live during an EverWebinar event?
49:32 – What is the best platform to save Keynote slides with my voice over on before I connect my presentation with EverWebinar?
51:42 – Can you just do a live webinar with your presentation?
54:13 – Can I have a webinar, preloaded with assets, and schedule it every Tuesday and not have to load up the assets every time?
59:18 – Can I take my Keynote presentation and run live for my team and then put it in EverWebinar?
07:21 – What is the difference to the replay built in of WebinarJam and EverWebinar?
09:55 – How do I send email notification 5 minutes before the webinar?
12:24 – If the replay is the main option for me, do I need both WebinarJam and EverWebinar, instead of just EverWebinar?
13:50 – Can WebinarJam be run through a Chromebook?
18:56 – When I go to listen to the Q&A video recordings, it is not possible to scroll through it. Is this the same with EverWebinar and WebinarJam?
21:53 – What are the advantages of integrating with Constant Contact? Are people replacing the emails within this platform for something they created elsewhere?
23:24 – Will there be a pricing change with the new WebinarJam coming out?
24:10 – How do EverWebinar and WebinarJam work with Kartra?
30:35 – Cloning a webinar is the manual way to do what EverWebinar can do for you if you know you are going to regularly reach your community. Is this true?
32:26 – When I send out the 3 emails in morning about a webinar, are they also timed as the East coast time?
33:54 – Is it easy to take a WebinarJam and put in on EverWebinar?
35:16 – Can I load a video to EverWebinar I recorded in Zoom or live in Facebook?
37:25 – Do I need to make the YouTube video private or unlisted?
38:52 – When I create offers, do they all remain on the right hand side for people to participate or do they disappear when I put up the next offer?
41:47 – Does the YouTube link stay available if I upload it in testing room or do I have to add it again in the live room?
43:22 – Can you create a template for WebinarJam or do I need create a clone? How do you check on who joined your webinar as you can’t see the names of the participants?
45:53 – Once you create a clone, how many times can you record? Do I need to create multiple clones or call it templates 1, 2 and 3 and clone it 3 times?
47:15 – Can you view the attendees in your WebinarJam during the presentation?
49:27 – Do I need to have two computers to see attendees – one for me to present and the other to see the control center link or do you recommend having the moderator view attendees?
50:11 – When the WebinarJam window in a live session freezes for a few seconds, does it also show up in the recorded video?
52:53 – I had a little difficulty having two people speak on the same presentation so we got rid of our video cameras and then the presentation was fine. Is this also a bandwidth issue?
08:18 – Is there something new regarding adding back again the old autoresponder system?
09:45 – Can you provide some tips for offering continuing education units via WebinarJam? I want students to complete an evaluation, receive a certificate of completion, and then we can confirm they attended. Any thoughts?
11:46 – What are the basics to check sound on a webinar?
17:04 – I am using PowerPoint for my webinar. Do I need to be on the camera as well?
03:55 – Why did the webinar start late?
04:53 – Why can I not autoplay in your website? Is there any update?
06:08 – Is it correct that I must not edit or otherwise change the notifications after the series has started?
09:12 – How do I keep a consistent link week after week for the same webinar?
14:17 – My clients email me to tell me they don’t have the link for the next webinar. They have not unsubscribed as well. What else could it be?
31:49 – To customize the url, are we doing it after the set up when we go to our links?
32:07 – I cloned a webinar and then deleted the original webinar completely forgetting about the leads/registrants from the original. Is there anyway to retrieve those leads/email address?
36:09 – Where on the WebinarJam sites can I find marketing information that will help me sell WebinarJam and/or my webinar services?
38:05 – How do I integrate with ActiveCampaign and Infusionsoft? What quirks or nuances are with each of those in sending emails out and integrating with them?
46:59 – How does Wirecast work with WebinarJam?
48:35 – How can we tell what version of WebinarJam we are using?
49:13 – Is there a way to stay in the chat when going in and out of being on live with you?
50:35 – Do I need to use a separate camera or the computer’s camera?
03:03 – When a person raises their hand to step up as a presenter, they are taken through a sound check. Can you save these settings somehow so they don’t have to do this every time they want to speak?
04:53 – Can you briefly walk through how to be a webinar owner/organizer but not a presenter?
06:51 – How up to date is Webinar Genesis content?
07:27 – I added my photo during configuration for my webinar but it’s not showing up on the registration page. What should I do?
26:50 – Can we get around the sound check a second time within the same webinar?
31:43 – Is there a plan to discontinue these WebinarJam help sessions?
37:51 – If I delete a webinar, is it deleted off the server or can it be restored?
10:21 – How do I use the test webinar with a second presenter?
20:49 – I have customers that want to use webinars in their marketing, however don’t want to run their own webinars. How do I go about helping them?
24:24 – What is the affiliate commission amount?
28:31 – How much does WebinarJam cost?
29:39 – How long does replay links last if we cancel our account?
27:55 – On the registration page, how do I remove the option of watching yesterday’s replay now? Is there a way for those that don’t attend to have an email sent to them with the the option for watching a replay?
33:10 – We need to make some material available for the attendees. I am setting up a page where attendees can download the material and I will add that to the welcome email. Is there another way to do this by email in Kartra i.e., when someone registers they are automatically sent an email from Kartra? How do I track who has attended and who has not and how much of the webinar they have watched in Kartra? I want to send the attendees to one sequence for follow up and the non- attendees to another sequence. What is the best way to do this?
37:23 – Is there a way to say that people can only register for a webinar if they have a code?
41:18 – If the analysis shows ‘registration page visitors’ does that mean they loaded that page?
44:26 – In EverWebinar, when someone watches a just in time webinar or registers close to the webinar time, what happens with the emails – do they only get the first email?
46:43 – What are your recommendations as to how to insert the video – do I need to upload it on YouTube? Also, I have two documents that I want to share. What is the best way to do this?
49:26 – How are people able to get their photo to show?
51:44 – Do you have a recommendation for a good USB headset to use?
55:49 – To what extent is WebinarJam used to create videos for marketing, from the webinar session that gets recorded?
58:41 – I want to do a webinar on Tuesday and then may decide to do another one on Thursday. Should I just add an additional day or create a clone?
59:11 – File sharing video led to a bunch of other YouTube optional videos. Does that always happen?
1:00:30 – Will file sharing work in EverWebinar?
1:01:43 – Do I apply Handbrake to the video before uploading it to YouTube?
1:02:55 – When you do Q&A replays, you do two different version – one with a straight replay with chat roll and another one with ability to fast forward. How are these two done?
1:04:13 – Is there a way to review what your offers will look like in EverWebinar without watching the whole video? Are there bandwidth limits in EverWebinar? How many times a webinar can be viewed? What is WebinarJam Live?
09:16 – Is there a way to turn invited off co-presenter’s microphone?
14:09 – Can you stream a pre-recorded presentation as if it is live?
17:42 – When I set up a webinar, where is the page going to be on – my site page or a different page that WebinarJam generates? How do I connect Youtube with WebinarJam?
22:27 – With EverWebinar, the webinar is prerecorded, but you can answer attendees questions live. Is this correct?
25:08 – Can I stream to multiple places at once such as Youtube and Facebook Live?
27:16 – When I upload a slideshow from PowerPoint to WebinarJam, I noticed that the animations and transitions are not active in WebinarJam. Is this typical?
29:54 – I have created a trial webinar. How do I modify/adjust the date and time of my scheduled webinar with my input?
34:17 – I launched my online courses today and my next move is webinars to promote my courses and my other programs including my membership program. I also want to start having a morning streaming show, a Q&A to be conducted in my membership portal for my members and would like to save them and post the replays for members who miss the live face to face meetings. Is concierge service the best choice for me?
37:04 – Can we get a copy of the webinar as a video file for both WebinarJam and Kartra?
38:37 – Can registration pages go on our WordPress site or do they have to be on the WebinarJam site?
41:52 – What does WebinarJam have that Zoom doesn’t?
45:15 – How is WebinarJam different from Stealth Seminar?
49:26 – I previously watched the video on your home page and it mentioned getting a ton of training on things like how to get more attendees to your webinars. Will I have access to that during the free trial or do I need to sign up to an yearly subscription?
57:49 – What is the best type of headset and mic to use with WebinarJam? When I attempted a friends practice session, I couldn’t hear myself in the live room. What am I doing wrong?
05:14 – What is the maximum number of attendees that can attend a webinar?
06:46 – How has WebinarJam been used for political election campaigns?
07:44 – When launching live offers, how does the software track real time sales? Where do I get that code to put on the thank you page?
10:59 – There is a thin line in the middle half way of both of your images. What is that?
13:53 – After a webinar is recorded, are we able to download the full video file to use in other marketing avenues? And what formats are available?
15:08 – How many live attendees, once they have requested to speak and have been accepted, show at bottom of screen as thumbnails?
16:13 – What is the default video quality settings for a webinar?
17:48 – How does the auto subscription feature work?
25:25 – Can attendees watch (not interact) a webinar on their smartphones?
26:11 – How does the moderator role work? Are one of you playing that role now or is someone behind the scenes doing that?
31:51 – When an attendee is invited to speak live, i.e. become a presenter, does that person get access to the full control panel?
33:42 – If attendees just want to see the video and ask questions via the chat box, they do not need the plugin, is that correct?
34:06 – Did you see the skip link in this video next to install?
36:18 – How does the autoresponder integration work?
40:29 – Where is your webcam positioned so your eyes appear to look at the viewers?
42:18 – What are some of the connection precautions in order to have a strong uninterrupted live webinar?
45:15 – Are you both on a wired internet connection?
46:18 – Do you find the microphone on the webcam is good enough or do you recommend a separate mic?
04:51 – I want to record an EverWebinar. Are there any special settings I need to keep in mind when I am recording that webinar?
06:08 – How do I use the whiteboard feature?
09:15 – Can I set 720p in Camtasia?
10:08 – Can Screencast be used as an uploaded video in the webinar?
15:15 – I set up a webinar and after it was set it up, I added a couple more dates and times. The registration showed all three times and dates, but visitors could not connect to the additional 2 dates. Can I not add new dates to a webinar after it is set and if I set up all the dates when I first set up the webinar will they all work?
18:48 – Do I need to keep in mind the settings with regards to sessions if I’m recording an EverWebinar?
19:29 – Under Configuration tab in WebinarJam, there are three options for configuring the webinar provider. Can we leave that as not configured?
29:23 – How do I put PowerPoint slides into a webinar?
34:12 – For WebinarJam, the webinar provider is either WebinarJam Live, YouTube live or Facebook. It says to upgrade to use WebinarJam Live. If I use YouTube, does it broadcast the webinar on YouTube publicly?
36:39 – Do we get a copy of this Q&A with the chat links?
39:48 – Can a WebinarJam webinar be done by one person without a moderator?
Sorry, the replay for this webinar is not available.
07:38 – Can I present live in WebinarJam and then migrate it to EverWebinar?
09:01 – What is EverWebinar?
12:02 – What is your perspective on the difference between using EverWebinar vs using Kartra for EverWebinar?
15:10 – Should I use WebinarJam first?
15:34 – How do I add a photo to an automated email?
20:23 – Do I need all there – WebinarJam, EverWebinar and Kartra?
22:04 – We are going to create a weekly webinar for 52 weeks in a series of presentations. We will be inviting new people to join the webinar during the 52 weeks. Can they register anytime during the 52 weeks?
25:31 – There is a synchronization delay between audio and video. What should I do?
33:55 – Is there an advantage of pre-configuring your slide presentation before you go in versus adding a slide once you are in the webinar room?
35:56 – How easy is it to run polls and record sessions?
39:16 – How do I unmute attendees?
41:45 – Where is the Everwebinar support that you mentioned?
45:18 – Is it possible to edit the sticky note that stays on screen or do you just have to delete and redo?
04:03 – How does EverWebinar integrate with Infusionsoft?
05:50 – What link should I give to the owner/presenter – live room or control center?
11:37 – WebinarJam only has the option to send emails to those who attended live, on the notification panel. How can I send email to those who attended the webinar (live or replay)? 13:17 – Is ClickFunnels integration same as the Infusionsoft integration?
15:13 – Is there a way to bypass the camera and sound test for lower resolution?
16:00 – Can we set someone as a presenter without them raising their hand via request to speak?
18:06 – We have access to WebinarJam which is live. Is there a recorded version?
20:21 – Is there any enhancements on WebinarJam that allows everyone from different countries to have a smooth experience of watching the live webinar?
27:33 – Can the webinar be edited before the broadcast without any issue?
29:22 – How we can modify the date scheduled for multi-session recurring live webinar?
34:43 – Is Chrome still the better option to view a webinar rather than Safari?
35:25 – Are their any bandwidth implications for the presenter/host while sending your webinar to Facebook Live and YouTube Live?
37:55 – Can you please provide a demo of attendees spotlight feature?
41:13 – I have a sequence of 3 webinars that I am using, the first was done last week and recorded with Zoom before I joined WebinarJam. How do I import that video to the replay?
45:31 – How do I put my recordings on EverWebinar? Can I put other webinar recordings (not WebinarJam) on EverWebinar too?
50:17 – What is Vimeo Pro and Vimeo Plus?
53:50 – What is a sticky note?
56:39 – Can you add the whiteboard to the slide presentation and write on the slide with notes?
57:38 – If I have been drawing on the whiteboard and someone joins part way through, will they see all the drawings made before they arrive?
58:15 – Do you have any recommendations on presenter’s notes for PowerPoint presentations? Is there a feature to see presenter notes anywhere?
1:00:08 – Does sharing application works for presenter using Google Chrome?
04:03 – How do I make my WebinarJam thank you page my ClickFunnels page that points to my ManyChat bot or should I embed ManyChat on the thank you page?
05:46 – I have a presentation that I have pre-recorded and uploaded. At the end of the presentation/recording is a Q&A which I want to do live by displaying an uploaded file. Will participants notice that the presentation was recorded and show a gap/delay in transition?
10:50 – Is there a way to redirect people after the webinar registration pops-up in Kartra, since I created the webinar registration page in Kartra?
20:40 – At the start of a webinar you get the countdown timer and when it expires you get a screen that gives you a play button to start the webinar. How do we eliminate that play button and just go straight into the webinar?
02:08 – What to do when browser freezes during a webinar?
10:39 – How to put a cover slide for people who are waiting for me to hit live so that they are looking at something exciting?
12:29 – Does Facebook Live work on WebinarJam?
13:04 – How do we save the chat dialog from the webinar?
15:11 – I will be setting up my YouTube account. Are we allowed to put offers on the YouTube videos that we post?
18:09 – I want to charge for Q&A that WebinarJam streams. Do you have a payment portal that can accept payments and issue passwords and confirmations or invitations?
20:22 – How do I set up a presenter to do something like a PowerPoint presentation where I can talk, but my screen is not shown?
27:17 – If I want to re-record a presentation because I made a mistake or didn’t like the timing or the way it came out, do you recommend cloning my configuration to do it again?
30:21 – If I have a 4k screen and share it on WebinarJam, how will that be received on the client’s end?
09:48 – How is YouTube Live different from the WebinarJam engine?
12:18 – How well does WebinarJam work with older iPads and iPhones?
13:58 – Regarding Infusionsoft Referral Partner Tracking, apart from using another form, is there a way of getting the referral partner details tracked via the EverWebinar forms?
17:43 – Is it possible to play replays of live webinars in 1.5 or 2x fast speed? Can these replays be embedded in WordPress pages/posts?
27:12 – Does the YouTube logo only show if people hover over the video?
27:46 – On YouTube we have a following from many years of broadcasting. With WebinarJam Live,
can people come in without registering?
30:03 – I do a weekly webinar that runs a monthly schedule. I would like people to be able to register just once for the upcoming weeks left in the month so they don’t have to register every week. I did what the instruction said but those who registered last week did not get registered in the upcoming webinar for next week. What should I do?
35:12 – How do I make sure that new registrants will be assigned to the new session? How can I move the new registrants from last week’s analytics to this week?
37:31 – Is there a way for a guest host to share their screen?
41:13 – Can I switch on/off an EverWebinar webinar?
44:04 – I have help.williamavon.com/help. Is there a reason I need to have both a sub-domain and a pagename for it to work?
45:47 – What do you suggest for various funnels? Can we have a pagename for each funnel instead of subdomains for each?
47:32 – During YouTube set up, is it necessary to add monetization? Is there a work around?
49:06 – Is it possible to stream a YouTube video in a live webinar? Will this be included in the replay?
51:59 – Does the chat work in real time when a YouTube stream is playing?
57:38 – Can you go over the process/strategies of using the replay of a live event as an EverWebinar?
59:36 – Is EverWebinar a different subscription than WebinarJam?
1:00:11 – I went through the YouTube process and applied for the Adsense but the monetization is still red. Will the live broadcast works with the monetization not being green?
1:00:51 – Is WebinarJam available only one time?
1:03:05 – What is in development now with regards to new features down the pipeline?
06:53 – I did my test today and uploaded the PowerPoint presentation but it did not start from the beginning. How do I fix this? Also, how does Attendee Spotlight work?
15:40 – Can I edit the video recording and upload it to WebinarJam?
17:26 – My actual webinar begins at noon but I have it set up for 11:45 AM to make sure everything is technically okay. I realized that I have 15 minutes recording that will need to be edited. Is this a good tactic?
20:25 – How does custom registration button work?
25:56 – Are the best EverWebinars not done as a live recording but more deliberately produced?
30:09 – My attendees are having trouble selecting country on registration form on mobile. Can I remove the country field from registration form?
31:16 – Will Genesis upgrade the calendar links so Yahoo, iCal, and all the other calendars are listed for WebinarJam registrants?
34:20 – What are the new features of the new WebinarJam?
39:43 – How did you shift the view for the audience among presenters?
40:39 – Does every webinar on WebinarJam automatically gets recorded and is downloadable?
41:44 – What is the difference between sending emails directly from WebinarJam vs SendGrid?
44:23 – Can I shift the view amongst presenters during my live video and my presentation?
45:07 – When you upload a video to YouTube, are they automatically shown as private?
47:10 – Can I change the email address for the notifications sent via WebinarJam?
52:49 – What is the funny house mirror effect?
55:04 – With the integration rules, is it possible to add people to specific groups in MailChimp or do I need to use Zapier?
55:22 – Which is better – uploading your presentation in advance or screen sharing?
57:06 – How do I add tags in MailChimp?
04:24 – Will an outage affect a live webinar?
05:14 – Do you have a backup server?
09:05 – How do I connect the webinar with PayPal?
09:59 – Who has the control of turning on and off the camera feed of other presenters?
18:51 – How can I show a video during the webinar?
20:53 – In launching the webinar scheduled for 8 pm, at 10 minutes to 8 pm I entered what I thought would be green room but it seemed to be the actual webinar itself. How did I miss the green room?
26:05 – How do I make another presenter appear in full screen and how do I give them admin control? Also, how can I eject someone as a presenter from the webinar?
32:55 – How do I give a person access to the presentation, without removing the payment settings?
33:36 – The audio/video sync was fine until attendee entered the live room. Is this a usual outcome?
34:07 – Can I play a video from the computer?
35:23 – How do I know when a user pays? What can I do if they have income problems?
37:08 – I emailed a presenter the link to join the live room as the other two people but he was never given the ability to enter the room beyond the test. He repeatedly tried to do the test of microphone and camera and got the green checkmark but refused to get the button (light up) to enter the room. What should I do?
40:24 – How does WebinarJam handles chat? Can I have a pre-shot video embedded in the WebinarJam at the beginning and/or available to run during webinar? What are some basic feature advantages of WebinarJam over Zoom?
48:16 – How does Kartra compare to Constant Contact?
51:03 – I see a message pop up at the bottom of the screen during this webinar. Where are those coming from? What do you do to activate that feature?
53:55 – What is the offer feature that can be clicked at the bottom of my chat area? How do I create it?
56:40 – What is a countdown page? How does it work?
59:35 – During the webinar, I put up files for people to download but there was nothing for them to click on for download. What should I do? Is there a way to put up more than one file up to download?
1:01:33 – Is the countdown page available for person arriving early?
1:03:10 – Is there any combined pricing for WebinarJam and EverWebinar?
1:05:09 – I work a lot in schools using webinar for training. Some of them tend to block webinars behind a firewall. How do I avoid this?
1:06:18 – If you have WebinarJam and replays, why do you need EverWebinar?
12:06 – How do I create tags in my Kartra account based on the quiz responses configured in my EverWebinar/WebinarJam?
12:56 – How do I lock the visitors out of the webinar after it has started and direct them to a replay or let them know that they can watch a replay at a later time?
14:57 – I did some tests on Facebook Live but I could not see my chats. What should I do?
18:05 – How can I be an affiliate to sell a virtual webinar?
20:02 – How do I set up the one-click link in Infusionsoft?
32:07 – In EverWebinar, can I have everyone to join in at the beginning of a webinar, no matter when they join in?
42:14 – What are other methods of streaming that I could use to charge a fee for attendance other than Facebook and YouTube?
43:34 – Is InfusionSoft not working because it is set to tag only and not add to a list?
54:48 – What is the attendees limit for WebinarJam Live?
55:30 – Will I need a player for the re-cast?
17:09 – What the future of WebinarJam/EverWebinar and Kartra together holds? Can I send webinar links using Kartra email series? Can I set up registration pages in Kartra?
19:05 – I am a sales representative for a direct sales company and I have a team of sales representative underneath me. My team sends all of their prospects to my webinars. When my team sends their prospects to the webinar registration for EverWebinar, there is no way to differentiate which prospect belongs to which team member. Do you have a solution for this?
21:54 – How do I disable request to speak for attendees for specific webinars?
22:48 – What is WebinarJam Studio?
23:54 – How can I put a survey at the end of a webinar?
28:48 – Is there a way for us to receive a notification when people register for our webinars inside EverWebinar?
30:49 – What is the Concierge service?
33:16 – Does the 60 day trial include EverWebinar?
34:54 – Where do I find the shortcodes?
39:57 – When you broadcast to YouTube, is there any interaction between presenters and attendees?
42:22 – Do I need to click on the video within YouTube to enter into the chat?
44:30 – Is EverWebinar just for replay?
47:23 – In the WebinarJam replay, do the offers still work?
49:22 – Are there any upcoming updates for both WebinarJam and EverWebinar anytime soon?
07:20 – Will the new version of WebinarJam be easier?
10:19 – If I set up a webinar with multiple times, do I have to re-run the webinar each time or is the second time listed as a recording?
15:30 – Will people have a chance to join whichever time I specify, but each time I will be there live presenting?
16:45 – If I duplicate a webinar, will everything be duplicated? Also, when linking WebinarJam with Kartra you have to paste a specific webinar code into the popup box registration button. If I duplicate, do I have to change the code that I enter in the popup button?
19:21 – After I have run a webinar, am I able to download that video, edit out the beginning and then re-upload it so that people can watch an edited video for the replay? Also, will this process change the replay link?
23:32 – What is the best way to create a quick and easy session in WebinarJam and do I need to include the client as a guest or presenter for one on one consultation?
24:16 – In the live room, what is the redirect URL for? For what purposes would you want to redirect your viewers away from the live webinar?
27:17 – In WebinarJam, can I program in the offers after the setup?
28:20 – Do I need to record a HD 1080p video that looks like a live webinar, then upload that video to EverWebinar?
30:53 – Is there a benefit of using redirect option as opposed to a sticky message?
31:32 – Can I record my webinar using Camtasia and PowerPoint and then run it from WebinarJam?
38:53 – If I’m running a slide presentation in WebinarJam, can I run a video over it (i.e. have a video of a timer in the corner)?
44:44 – How do I boost show up rates?
50:02 – When I run a webinar in WebinarJam, if I want to run a replay, the replay links automatically appear in WebinarJam. How do I run that replay in EverWebinar?
53:14 – Do you implement any type of “emergency procedure” on the fly if and when technical problems occur on a live event?
55:22 – Of what resolution should the video be?
55:56 – How do I give permission to an attendee to speak on the webinar?
57:29 – Which platform is the best to use for WebinarJam – Safari, Chrome, FireFox?
58:08 – Can I host a video in Vimeo Pro? Can I setup a webinar in Everwebinar? How do I pre-program offers & polls to appear during the EverWebinar session? Also, can I answer questions during live?
02:50 – When we setup our two hour weekly WebinarJam as recurring, will the presenters links remain the same for all 52 webinars?
06:41 – Who can control the camera and mic icons in the presenters area?
10:06 – Can we use one WebinarJam account with several different Kartra accounts or do we need a separate WebinarJam account for each client’s Kartra account?
12:07 – For using this feature for interview testimonials, does the guest have to have WebinarJam for the side-by-side view to work? Also, can the testimonial video be converted to a file that can be placed on various social media platforms?
15:19 – How long does it take to get a replay link after a webinar is over?
16:12 – We have 5 presenters and each presenter is going to show a PowerPoint presentation. If I’m presenting first, I will be presenting for 15-20 minutes then another will take over and continue. How do I manage this?
27:53 – Can moderators be part of the testing webinars? How can moderators get used to the functions of the webinar before the live event?
30:06 – Is there a way to grant access for a membership level solely based on giving them bonus content because they signed up on the day of the webinar? Can you show the WebinarJam side directions?
33:36 – After the recurring webinar is scheduled, can presentations be added over time?
39:56 – If I’m creating the bonus also based on the product at the pricing level, would I still need to set up tags because I created a paid in full price and a payment plan?
06:52 – How do I create and embed a custom registration thank you page on our website?
11:59 – Does the flat rate price include streaming to an unlimited amount of individuals or do you pay up for more individuals?
12:22 – How do I track from first contact to purchase?
13:40 – What are the advantages of WebinarJam over GoToWebinar?
21:09 – What is the best way to set up the payment system, add people to my MailChimp list and send auto confirmations? Also, how can I add more registration fields on the registration form?
25:38 – How to prevent audio issues in the new WebinarJam with WebinarJam Live?
27:00 – I noticed that if I upload a powerpoint presentation and run it through WebinarJam, it does not allow for the animations. What should I do?
30:01 – I was the host today for a WebinarJam and I had one presenter. Everytime I tried to record, she would drop off the call. If we shut down both our webcams we were fine. Can this be a bandwidth issue on her end?
34:35 – Can I share more than one EverWebinar at the same time?
38:21 – How do I edit date and time in registration template? Where do I view the registration form that I have designed? Also, when I try to go back or forward in the process, it just kicks me out and makes me choose “full configuration” again and then hit confirm to move forward to the page I want to access in the set up area. What do I do?
43:08 – Can host see offers or files shared by a presenter?
44:21 – Is there a way to locally record a live online training as a backup?
46:27 – I recorded a live webinar but it did not get recorded even though I requested it. What should I do?
48:49 – I noticed when we went from video back to the presentation, our photos showed up instead of the presentation coming back seamless. Is that the norm or is there a better way to transition?
49:16 – How do I download a live webinar and save it locally?
50:27 – Do you have to download a webinar in order to save and replay?
51:16 – If I create a full configuration, can I re-record over it or do I need a clone?
52:11 – How do I rename a clone?
56:24 – Can I post more than one offer at a time?