You’re invited to join us every Tuesday at noon Pacific where we’ll answer any WebinarJam/EverWebinar question you may have!
For our latest transcripts see: Q & A Tuesdays!
Simply click here to register for the entire series, we’ll send you a reminder each week about the live sessions.
We cover all aspects of any Genesis Digital software: WebinarJam, EverWebinar and Kartra. We answer questions about marketing, business development, entrepreneurship, time management… simply bring your burning questions to the session and we’ll help you find the right answer for you and your business.
Here’s a list of the previous session replays. Each link takes you to the WebinarJam replay interface, so any demonstrations of WebinarJam features can be seen.
02:55 – Where do I start with WebinarJam?
04:19 – Can a webinar be viewed in a room like WebinarJam when using Facebook Live as the webinar provider? Is the recording still kept for later use if with FB Live?
05:47 – How do I create a button for “Link to the registration page”?
08:26 – Are replays always recorded?
08:54 – Is there a way to embed the webinar feed anywhere else while broadcasting to a WebinarJam room?
10:19 – During a test webinar, I can hear sounds but I can’t see my slides or video. What should I do? How do I use WebinarJam and ClickFunnels together?
12:33 – Is the Q&A webinar weekly?
13:38 – How does WebinarJam/EverWebinar work with Kartra?
16:51 – Can I have a live webinar without presenting myself in front of the camera?
25:35 – Is WebinarJam and EverWebinar GDPR compliant?
27:15 – I have presenters photos uploaded. If they turn off their camera, will their photo show instead of the grey image?
30:07 – What is the default size of presenters image?
33:10 – I just went through the YouTube live setup and unfortunately my channel does not mee the requirements, specifically those related to enable AdSense and monetisation. Is there a workaround for this?
34:54 – Do you have discounts for multiple products?
37:12 – Does Kartra allow WordPress plugins?
38:58 – Will tech support be available during 5pm to 7pm Pacific time?
47:30 – Can I edit the waiting room video for our webinars?
01:26 – Do I need a camera to broadcast a webinar?
02:05 – Where can I find the preparation video?
03:46 – After a webinar has ended, will WebinarJam email people the replay link?
05:33 – Can I use EverWebinar to answer any question live? Can I do this through the chat box?
10:06 – Is there any advantage in re-using WebinarJam Replays in EverWebinar?
11:17 – If I want to monitor an Everwebinar chat and respond in real time to questions, is there an audible alarm when an attendee enters a chat or question?
11:46 – What is the difference between Kartra and EverWebinar?
13:22 – In terms of getting email notifications out of a replay, it’s good practice to wait for 24 hours. If someone doesn’t get that email notification, do they need to go back and click on the original link that they used to register? Also, if the webinar is over, would it forward them to the replay or not? We will have 52 2-hour webinars. They are prepaid and can be purchased from Infusionsoft. If someone is unsatisfied, we will issue them a refund but block them from the webinars. How can I manage this?
20:19 – Is there a mobile app for EverWebinar?
22:25 – How many webinars can I run on EverWebinar?
26:00 – Does EverWebinar work on a mobile phone?
29:31 – Is there any plan to have hybrid webinars?
30:04 – Why does screenshare work differently with single and two screens?
30:55 – Regarding autoplay, why does the video not autoplay?
33:16 – We’re setting up a client support webinar that will run on specific dates, approx once a month. Is it best to set each one up as a single session, or as a series? Also, can I add future dates later in the series?
37:10 – Can I use both Kartra/WebinarJam rather than using a Kartra landing page?
41:11 – With the series, can each individual have a password?
41:56 – If I want to promote all day one product with an automatic webinar, what is better – EverWebinar or WebinarJam? Also, can I create a webinar with EverWebinar?
42:57 – When using Just in Time scheduling, I need to set a webinar every hour. Can I do this with one scheduled time?
45:29 – What is the difference between a series that covers 52 webinars and 52 individual webinars?
47:02 – Regarding clearing cookies, any specific cookie that I should clear?
50:06 – In the series, will they get the same password?
50:40 – Does WebinarJam work well on Firefox?
11:56 – Would GDPR affect the delivery of emails for the webinar series that was set up before the GDPR came into play?
19:02 – Can I integrate EverWebinar with ClickFunnels? What do you recommend to automate funnels – ClickFunnels or Kartra?
21:22 – I’m on my iPhone and the chat doesn’t have the full keyboard. For example, there is no comma key. Is this a WebinarJam, browser or OS issue?
21:55 – I am on the new WebinarJam platform and upgraded to the WebinarJam Live option. Unfortunately, somehow the upgrade created a new account and I cannot access the WebinarJam Live on my original account. What should I do?
24:03 – Can I host password protected recurring webinars? If so, will the information of the registrant be passed on to InfusionSoft?
30:03 – Is there a ClickFunnel equivalent built into WebinarJam?
34:25 – Is there a course about creating funnels with Kartra and EverWebinar?
35:36 – How do I know if I have the current version of WebinarJam and EverWebinar? Is WebinarJam Live available on the old version?
38:32 – Do you offer marketing services in concierge?
40:50 – What would be the best way to start – EverWebinar, Kartra, or both (integrate it together)?
42:12 – In WebinarJam, are the webinars saved for playback for those that missed it?
44:22 – What is your favorite feature of new WebinarJam?
04:42 – What is better for the email sequences around a webinar – Kartra or WebinarJam and EverWebinar?
07:02 – How are WebinarJam and EverWebinar better than Zoom?
08:22 – Instead of directing people to a replay, in case they missed the live webinar, can I have them register again for the next session?
17:55 – How do I create separate pricing / rates for early registrations?
19:06 – For beginners, who are thinking about some of the advanced things like sending email based on tagging, what are the top useful tips you would suggest to start with?
22:36 – Can you recommend any particular screen capturing software?
24:39 – How can attendee skip the installation step when granted access to speak? Do you know why attendee’s laptop camera cuts out soon after they start to speak on camera? Can you setup an attendee to be a presenter before the webinar starts?
28:46 – How do I run a hybrid webinar?
30:39 – For the registration page, how do I edit the dummy text? Also, can I set up multiple sessions with single presentation?
34:23 – Is there a way to add a text box into any of the registration templates?
36:02 – When user clicks on the share button on any of the social media buttons, are they directed to an actual video replay?
37:35 – Is there any way to put a coupon code on the registration page when setting up paid webinars?
38:43 – Is Katra integration with WebinarJam and EverWebinar automatic or do I still need to connect WebinarJam and EverWebinar in Kartra?
46:31 – Can I have a live pay-now form pop up during a live webinar, such as having the form pop-up instead of the chat?
47:42 – I upvotted a feature on the Trello board. When will this be implemented?
54:57 – What is the difference between WebinarJam and EverWebinar?
57:02 – How long will the 40% off offer for EverWebinar be available?
02:41 – What are the differences in features between the new EverWebinar and the old one?
10:42 – What is the best way to run a test webinar?
12:52 – Does the advance one click link still work with the new EverWebinar?
13:28 – How do you get around Chrome’s recent autoplay blocker?
21:10 – I didn’t get an email reminder even though I clicked the link to subscribe. What should I do?
22:42 – What is the attendee and presenter limit with the basic plan of WebinarJam? Also, is WebinarJam Live included with the new platform?
01:50 – What is GDPR and how would it affect our email subscriber lists?
07:49 – Do we need both WebinarJam and EverWebinar?
10:11 – If I only use EverWebinar, will I miss out on the chat interaction as available in WebinarJam?
11:15 – How do I know how many people have watched the webinar replay?
13:08 – How well does EverWebinar connect with Kartra?
15:22 – Is there a plan to integrate EverWebinar within the all in one Kartra platform so you only need one subscription?
16:57 – Can we have Add to Calendar button for iCal, Yahoo and other such platforms?
17:58 – I had a problem with the video I created to test out video injections. It seems that my microphone only records 1 channel, and WebinarJam doesn’t like mono. Do you have any suggestions in this regard? Also, are there recommendations for frame rates on video and kbps for audio and video injections?
20:32 – Can I do a video with WebinarJam and then upload it to EverWebinar?
21:11 – WebinarJam has the ability to let someone know that the session has just begun, by sending an email. Does EverWebinar has the same ability?
21:47 – If I have two cameras, how do I switch cameras within WebinarJam?
24:17 – During a live webinar, how do I hide inactive presenters image from the screen without ejecting them?
26:14 – What is Kartra?
27:00 – Is there a way to reorder the list of presenters after they are added?
27:36 – With EverWebinar, I don’t want to use WebinarJam recordings. What is the best host for streaming videos?
33:18 – Can you track how far people have watched a video through Kartra with Vimeo Pro, so that you can create triggers to determine what action happens next based on what people have seen?
34:20 – What are the differences of a replica replay and a redirect to a URL replay? Is one proven to be more effective than the other?
36:29 – Can I create a webinar without any attendees and use the recording in EverWebinar? If so, can I mark myself as the webinar moderator in the chaat?
37:28 – Will Katra video work with EverWebinar?
38:38 – Can the presenter make it like he/she’s actually talking live, but can use a pseudonym as chat moderator?
39:09 – When running a live webinar, there is a lot going on with the live feed, video injections, offers, and sharing documents. Is it possible to script or create some kind of macro to present and remove offers, share files, and start playing videos?
40:33 – I have a Vimeo Plus account at present rather than Pro. Is that okay?
41:18 – Can multiple offers be presented at the same time?
43:31 – Does Wistia works with EverWebinar?
46:15 – All you can get via Vimeo Plus is the embed code, but you need an actual link. Is this correct?
47:20 – Has the webinar optin link moved for Kartra?
03:05 – Is the introductory video a part of WebinarJam?
03:59 – When people log into the webinar and are waiting for the webinar to start, there is a welcome video that plays. How do we make sure that the same video plays on our webinar?
04:46 – I lost connection and when I reconnect, I get the message hlsjs: video file not found. How do I proceed further?
06:28 – If a WebinarJam is saved to be reused later, are all those saved on the WebinarJam servers, or how does that work?
08:16 – How do I integrate my WebinarJam with Kajabi and MailChimp? For example, people sign up for my newsletter/interview through a Kajabi landing page. How should I set up my webinar so that they are automatically registered for the webinar as well? Also, how will they be added to MailChimp for my newsletter that gives follow up details about the webinar?
12:05 – Is there a way to log chats for both webinar attendees and admins moderating the chat?
12:49 – What is the disadvantage of Vimeo Plus over Vimeo Pro?
13:21 – Does a clone webinar have all the settings (such as offers and polls) stored from the original webinar?
14:09 – Are we able to access phone support for technical questions?
16:00 – I am setting up a webinar and want people to sign-up for a free consultation at the end of the webinar, and I want to have a sign-up page. Can I create the landing sign-up page in WebinarJam or do I need to have a landing sign-up page outside the WebinarJam system?
17:07 – I’m an approved Kartra affiliate. Does this mean I’m automatically an EverWebinar and WebinarJam affiliate (subscriber to all three) or do I need to sign up individually for each service?
17:35 – How do I password protect the admin moderator panels for our webinars?
18:39 – Will WebinarJam support animations in PowerPoint? What is the best practice for screen share?
21:07 – Do you have support’s number?
21:40 – Is there a training on how to host a webinar?
22:39 – How do I accumulate multiple chats from multiple cloned copies of my original WebinarJam session? Can all of those chats be combined into an EverWebinar superchat presentation?
23:29 – How do I place an image of the video within the body of the email and then be able to click the image so that it begins to play the video?
25:13 – How do I reach Concierge?
25:53 – On a webinar that I did a few days ago, I returned a request to speak attendee out of the room and everyone got the message that chat had been disabled. Can you say what happened?
27:22 – Will the option of adding closed captions or subtitles tracks for webinars be added to the system in the near future?
30:00 – How do I familiarize myself with the software? Where do I find training tutorials?
31:29 – How do I bring an image into the email body as it’s asking me for a source. My source is Dropbox but I am not able to add the image. What are the best practices of adding an image to an email?
35:11 – I want to integrate my domain in Kartra. Can I use one domain (name.com) for everything or do I need a separate domain for my membership and a second domain for a second membership?
36:41 – I have had a difficult time running live webinars using the new WebinarJam and WebinarJam Live due to internet signal. However, the old WebinarJam works fine as it must not be as demanding on upload/download speeds. I’m using At&t U-verse – their highest speed is still too slow for WebinarJam requirements. If I start using EverWebinar, will that allow me to avoid the internet speed issues?
37:53 – Have all of the old webinars gone now?
39:44 – Does WebinarJam work with chroma key?
40:35 – Is there a bulk export option for exporting old webinars to the new WebinarJam?
43:19 – What’s the best and most efficient way to record an hour long webinar using EverWebinar? I was going to do a screen recording of my slide show, then embed video footage that I shot live and edited, then record me (my head) talking on webcam, then render that as one video file. Is that the best method? If so, what video file format should I render it as?
01:43 – What will be changing in WebinarJam (for attendees & for admins) when the new GDPR goes into effect on May 25th?
03:06 – How do I use Wirecast as a camera source for WebinarJam?
03:54 – Can you please show us how to insert an image into the notification emails?
06:55 – Do you have the terms and conditions checkbox as per the GDPR guidelines?
08:24 – What are the differences and strengths of your three products?
09:27 – Will any access, registration or tools be different when GDPR compliance comes out?
09:52 – How do I send an email to people who signed up for a webinar I did last year without having to calculate how many days after the webinar it was?
12:00 – Where can I get access to the EverWebinar overview Donna talked about in the Deep Dive overview?
16:03 – How do I know what plan I’m on? Also, how many attendees can I have on a single webinar?
17:50 – Can you tell me a full workdown on how to charge for a paid webinar?
22:08 – Do I need both WebinarJam and Kartra? Can Kartra just do it all?
23:11 – How do I add a Riot add-on? Is it possible to get an account manager? Also, do you have an Service-Level Agreement (SLA)?
24:31 – How do I fetch complete registration/attendance data like you get in an export via API?
25:53 – What is an iframe?
26:50 – I have been noticing that often when I send presenters their test links, the live room and the control center links are identical. This usually only happens for the test but sometimes it’s also identical in the live webinar. Is this a known bug?
29:04 – Is It possible to have an account manager?
30:22 – Do you recommend any screen video recording software?
32:07 – Can Kartra do a webinar?
32:46 – Does WebinarJam has the ability to use the Key and Secret Key of the sub-account?
34:03 – Is it possible to inject questions into WebinarJam video as part of the live stream?
37:32 – Where can I save all my custom templates and/or email notification set ups with my own branding colours and logos?
38:51 – Can I add a pre-configured chat in WebinarJam like we do in EverWebinar?
40:05 – I have a tech test scheduled at the same time as another team member is hosting a webinar live. Is this going to cause any problems with the live webinar or the test webinar?
50:11 – What do you think would be most effective as a lead magnet – a membership training, or an EverWebinar?
52:33 – Do you still suggest Vimeo Pro vs Amazon S3 for live webinar?
54:33 – How often are these Q&A sessions?
55:18 – On the registration page, where should I add my social media icons? I see Facebook and Twitter are already on there, but how do I add Instagram?
57:56 – Is there a step-by-step guide for using WebinarJam and Kartra together?
01:55 – What is WebinarJam Live? Is it included in WebinarJam bandwidth, or is that an extra monthly fee?
06:02 – Do I have to start the webinar before we can get the other presenter to be seen?
07:04 – Post webinar, can I download my webinar and edit it?
08:01 – Is WebinarJam Live included in the price I’ve paid already?
08:48 – Is there a limit on the number of participants?
10:05 – My presenter can see and hear me but I cannot see or hear her. What should I do?
11:14 – Can I put webinars into Camtaisa (Mac) for editing?
19:18 – When I am running a webinar, there is a lag time. Does my internet upload ability affect the image shutting on and off?
21:22 – I have a question about Facebook. I’m about to start advertising there. I have almost 5000 friends and someone I know had 8 accounts closed by them when he got started. What should I do?
23:28 – Is there any possibility that you will implement the function of WebinarJam Live engine to pause, and go back and forth in the recording when watching the replay?
25:47 – Apart from Infusionsoft, what autoresponder works well with WebinarJam and EverWebinar with full intergration, active campaign?
29:03 – Is there a certain amount of bandwidth required?
30:49 – What are your thoughts about hybrid webinars?
32:18 – Is active campaign any good?
35:31 – When the support docs with more details will be published for ClickFunnels integration?
37:52 – For recording video for EverWebinar, do you have a suggestion for a video editing platform that we can upload recordings directly to EverWebinar instead of having to upload to YouTube first?
41:08 – Do you have a video or some very specific write-up on how to correctly configure Zapier?
42:19 – Do you have a discount code for Kartra?
45:18 – I thought that EverWebinar simply aired recordings done in WebinarJam?
47:04 – Why would a linked video work in test but not in the live webinar?
48:20 – Is Amazon S3 still viable for video hosting and file hosting?
49:15 – Can I use videos from WebinarJam in EverWebinar?
01:26 – How do I re-order the my webinar list on the main dashboard?
02:01 – Is there a way to set the sender’s email address to always auto-populate as a different email without chaning my WebinarJam login email?
03:46 – How do I remove the fun house mirror effect?
05:11 – How do I charge different prices based on geo locations?
07:02 – I am trying to achieve HD audio for my webinar. I have tried to use third party audio interfaces but I still get compressed sound, both with YouTube Live and WebinarJam Live. How can I fix this?
09:14 – How do I screenshare my PowerPoint without interrupting the animation features and have my notes visible only to me and not the audience?
13:55 – How is the recording available after the webinar?
14:46 – If I want my webinar to be from a video I already recorded, how do I do this if I have uploaded it as unlisted in Youtube already?
16:33 – If I switch to the new WebinarJam version, will I lose my old webinars or can these be exported to the new version?
17:39 – How long is the delay using WebinarJam Live as opposed to YouTube Live?
18:43 – What microphones are each of you guys using now because I don’t see you guys using the headphones as WebinarJam suggests?
19:33 – How do I take control over the webinar if other presenter is not present in the room?
20:34 – How do I share just the content of my web browser instead of the entire window?
24:26 – What should I do if I am a presenter on WiFi and I lose connection?
25:15 – What headset do you guys suggest?
26:28 – What is the login URL for the old WebinarJam?
27:55 – How do I monitor the broadcast in ‘realtime’ as a moderator when I am on the same LAN? Also, can I do this as an invisible co-host?
29:15 – How does EverWebinar work?
31:55 – Are you using your computer mic right now?
43:44 – How do I get someone auto-registered for a webinar from my Facebook ad?
46:42 – How do I integrate WebinarJam with Kartra?
01:47 – Does the old WebinarJam’s Youtube account email had to be the same as the webinar host to record the webinar?
03:03 – How do I integrate with Kartra?
10:39 – Is WebinarJam able to distinguish when someone leaves the webinr early versus someone who click the CTA?
12:30 – What are the advantages of the new WebinarJam?
17:04 – Is it worth getting a separate camera or can I use a regular webcam? Is there any conversion drop-off if I don’t use a special camera?
19:06 – How do I access the new WebinarJam?
19:41 – How do I limit attendees to specific registered users, not just by limiting an invite to them but by actually validating that they use the same credentials that I have sent them?
21:09 – How do I schedule a webinar?
24:59 – Does purchasing my product from the offer mean that the person really bought the product/service or did they simply visit my sales page?
25:23 – Where can I find different levels and pricing options?
27:17 – Are all the help video clips available in one place or only inside the set up as the help/tutorial links?
28:12 – Where is the recording button?
28:42 – Can I save a video injection to a reusable WebinarJam session? Can I pull these videos from a library to any of the sessions once they are uploaded?
30:25 – Is there any limit on numbers of attendees?
32:29 – We have 3 training sessions every week, same time, but the events are re-occurring. Do we really have to use the single series to enter the dates?
34:47 – How do I change the text color of the headline to a custom color?
35:51 – Are people sent notifications for each session in the series?
36:37 – How do I automatically show the next scheduled webinars on my website rather than update the page every time?
37:40 – Why don’t the time zones appear in either alphabetical or GMT sequence?
38:09 – Can I schedule webinars using different timezones? If I have users from various timezone, can I simply schedule the webinar to reflect their local timezone?
39:05 – We have had some issues with the stability and quality of the webinars with the new platform. How can we fix this ?
40:10 – What does the post-webinar management looks like in WebinarJam Live?
41:38 – How can I remove the YouTube logo from my automated webinars besides using Vimeo Pro?
42:31 – How do I disable the audio while running/displaying a video and talk over it?
44:00 – How many attentees can the old version of WebinarJam have?
45:17 – Can customers use one-on-one webinars as a membership benefit (a “mentoring” benefit, for example)?
46:45 – I have set up a series of webinar in the old platform. How do I move them to the new platform? Would I lose my settings if I move the webinar?
47:56 – If you bring a user in as a presenter, it would essentially be a video chat, right?
50:32 – If I run a poll, can I choose to show the numbers change in real time or are they are always displayed at end?
51:17 – I have a webinar scheduled in May in the old platform. Can I still host it? When are you phasing out the old platform?
52:16 – How do I see where are people from and have their full names?
53:21 – Is there a feature request for replay scrubbing?
53:41 – Is it possible for chat lines to wrap?
02:14 – Can you show what it looks likes for viewers of the webinar when you use a sticky note?
03:20 – How to put my registration page on Facebook?
04:42 – How do I connect my DSLR Canon T6 camera to the webinar?
06:53 – Is there any feature that adds additional description, testimoinals, benefits etc on the left column of the Kartra page for checkout?
07:54 – How do I use PayPal to offer button for pay-in-full and instalments?
08:45 – How do I use Bitly for a link?
09:24 – How do I get a picture of the presenter in my Facebook post?
09:57 – Is it possible for a digital marketing agency to use Kartra for itself and clients?
12:03 – How do I use green screen during a live webinar?
13:18 – With Twitter, if I add my registration link, it just shows the link and no picture. Is there anything we can do to automatically add the images from my registration page?
14:47 – What is the best way to record a video to use in WebinarJam? What is the best way to embed it in the webinar so that we can start the webinar live and then click on the recorded video then finish live after the recorded video?
16:54 – How do I put OpenGraph Meta tags in the head of the registration page?
17:53 – How do I put my optin form on Facebook?
18:27 – How do I add a picture to the registration page?
19:09 – Is there a way to skip the star rating after the webinar ends?
20:43 – Which service, other than YouTube, can I use to show a video in a webinar?
21:08 – Is there a feature request like Trello (or similar) for WebinarJam?
23:14 – I connected WebinarJam with Kartra for a webinar and integrated the autoresponder. After someone finishes the webinar, how can I automatically send them an email from Kartra about another webinar?
25:37 – Is there a way to connect Zendesk with Everwebinar chat?
26:22 – Are the YouTube webinars saved on YouTube? Also, can they be set up to rank on Google?
26:49 – Once a person pays for the webinar, can they be redirected to EverWebinar from PayPal to complete their registration?
28:28 – How can I moderate the chat in EverWebinar?
30:40 – As a moderator, I have tried to redirect to an URL at the end, but when I put in the address and click ‘redirect’, the participants are not redirected. What I am doing wrong?
32:20 – What are the settings to clone a webinar?
33:22 – Was the issue with the post-payment page fixed?
34:20 – How do I download the webinar once it has ended? Is it downloaded in MP4 format?
36:50 – Is there a way to run an “offline” webinar?
38:23 – Will there be a feature to rewind or go forward in a replay?
43:18 – When someone creates a landing page and take presales, where do they redirect customers to make purchases?
10:16 – We have two YouTube channels that we want to test WebinarJam with. Their content is different. I want to run one webinar to one of the two channels and run another webinar at a different time to the other Youtube channel. Can I do this when using the full configuration settings to schedule a webinar?
11:36 – Can I show a video in my PowerPoint presentations in WebinarJam?
14:02 – Are there any new features I should know about?
14:49 – How do I set up countdown timers on a landing page that sync with my webinars?
17:09 – I am using Amazon S3 account and the video won’t play on the registration page when using mobile device. Any suggestions?
17:53 – How do I insert pictures/logo in e-mail notifications in a simple way?
21:06 – How does replay work? Are webinars always recorded by the system?
22:02 – How do I get more options for tagging and if-then rules?
23:23 – If a person just sees the Kartra product page on my website, click on it and make the payment, how do they actually register for the webinar?
25:46 – I run an online community of content producers. I would like to offer those content producers an option to “schedule a webinar” that they would host themselves. Could I use WebinarJam for this?
26:52 – How do I connect my landing page in Infusionsoft to WebinarJam?
29:31 – Some of my registrants get a grey screen when they click on the webinar link in their emails. How do I fix this?
31:06 – I am trying to setup “add to play list” link for Spotify to a song page. When a person clicks on the image on Kartra page I would like to tag the user as a “spotify subscriber” so that I can send them “add to play list” email every time a song is released. How do I find the click event?
32:29 – As opposed to cloning, should I use the same webinar, and add a new date after my webinar has ended? I don’t want to update the links on my sales page (such as the registration link) and neither do I want the past registrants to receive notifications about the upcoming session.
34:28 – Does WebinarJam have a REST API/webhooks or similar so that I can create my own integrations?
35:08 – How do I get picture in picture effect?
36:09 – Customer Support has not been able to get our account set-up so that we can have all 6 presenters. Do you have a suggestion on the configuration settings I can double check on my side for a Legacy account?
38:04 – Where can I find my affiliate link?
38:40 – How do I access my old webinars in EverWebinar?
40:24 – Can the concierge service help with setting up one webinar with offers, etc or is this a monthly service?
42:21 – How do I use the whiteboard feature?
45:13 – Is the best way to go through everything is just hop in and experiment and view the videos that are in the system as you go through the configuration process?
47:59 – The system recognises my external camera only after I click on “No” on the audio-video tests two or three times. How can I fix this?