You’re invited to join us every Tuesday at noon Pacific where we’ll answer any WebinarJam/EverWebinar question you may have!
For our latest transcripts see: Q & A Tuesdays!
Simply click here to register for the entire series, we’ll send you a reminder each week about the live sessions.
We cover all aspects of any Genesis Digital software: WebinarJam, EverWebinar and Kartra. We answer questions about marketing, business development, entrepreneurship, time management… simply bring your burning questions to the session and we’ll help you find the right answer for you and your business.
Here’s a list of the previous session replays. Each link takes you to the WebinarJam replay interface, so any demonstrations of WebinarJam features can be seen.
03:03 – Do we have access to the video that attendees see on the Thank You page?
07:09 – How can Kartra and WebinarJam be used together?
09:12 – What is the best way to start with WebinarJam?
11:03 – What does the Kartra software do?
11:58 – How do I broadcast a webinar to my paid group while enabling non-members to watch by paying for the presentation?
14:18 – How does WebinarJam compare to Zoom webinars?
15:59 – Will Kartra have an auto responder as a part of it? Can it replace other auto responders?
16:35 – How do I close the file I am sharing with my attendees so that I can see the comments below?
16:58 – Is there a trial for WebinarJam and EverWebinar? If so, how long is the trial for?
17:50 – Do I need to learn WebinarJam first to use EverWebinar?
19:28 – In WebinarJam, do I have the ability to setup an order page within the system, or do I need to send attendees out to a outside page/link/cart to process the orders?
20:05 – There is a lag in the video when using Logitech C922 Pro. How do I eliminate the lag?
21:07 – Everwebinar allows me to record my webinar and play it over and over and WebinarJam is a one time webinar. Is this correct?
26:32 – I have created e-mail sequences in InfusionSoft and now I am setting up emails in WebinarJam as well. Do I need to set up emails on both the platforms?
32:04 – Will Kartra be able to replace ClickFunnels and will it be cheaper?
32:30 – I want to integrate my webinar with ManyChat and find a way for my chat bot to automatically give people time options inside the chat so that I can register them without having to go to a landing page. Is this possible?
35:12 – What is the best option to integrate SMS notifications?
40:50 – Is there an option of time zones being shown in the zone of the client even if I set it up in my own time zone?
41:44 – Do Kartra membership site videos have user controls as they do in Youtube videos?
42:34 – What happens if someone buys using PayPal on one of my checkout pages I have in Kajabi?
47:22 – What other payment processors can I use?
48:52 – Is there an integration for WebinarJam and LeadPages?
51:10 – I tested my EverWebinar webinar as an attendee but the video did not start from the beginning. How can I fix this?
1:04:03 – How do I prevent videos from stopping during a live presentation in hybrid webinars? What can I do to make sure the slides look the same as in my original keynotes when uploading them to WebinarJam?
1:05:54 – How can I use a custom Thank You page from InfusionSoft for my webinar?
1:06:45 – When I send someone back from being in the room (having requested to speak), should they go back into the webinar chat or do they have to sign back in?
1:07:04 – Is there a way to connect WebinarJam to Manychat so when people register I can send them a reminder via Facebook messenger?
02:08 – Where can I find documentation on the EverWebinar-Kartra integration?
03:38 – How do I change the email address of the account holder?
04:18 – I had people sign up for my webinar before I signed up WebinarJam. Is there an easy way to integrate the contacts without asking them to re-register?
05:58 – I will be hosting a webinar, but since I’m in an area with a poor connection I will use EverWebinar. Do I simply login to the control panel to moderate the chat?
07:18 – Regarding integrating EverWebinar with Kartra, is it in the sequence and pages?
08:44 – Can I schedule a 1:1 webinar? Is there someone who can help me set up and run the webinar?
11:55 – How do I use pre-record presentations with WebinarJam?
13:26 – Does Kartra have CRM functionality and social media management/integration?
15:19 – When registering for the webinar on mobile, the cursor does not stay inside the text box on the pop-up. How do I fix this?
16:34 – As the moderator, should I be able to hear/see the webinar as well as respond to chat questions?
17:44 – Will the company ever consider switching Kartra’s affiliate program to residual?
18:57 – I have a large presentation of around 200 MB which exceeds the 50 MB limit. How should I upload my presentation to the webinar?
20:40 – Where do I change the look of the registration popup?
21:26 – When hosting webinar with WebinarJam Live, the webinar kept freezing for the audience. I am on a wired connection with AT&T. I did not have any issues with the old platform. How can I fix this issue? Will the old platform still be available for a while?
24:06 – Is there an upside or downside to use the WebinarJam presentation of slides versus Powerpoint or presenter in terms of the attendee experience?
26:02 – Is the control panel accessible through the webinar room link?
27:13 – The webinar does not play well on mobile. What could be the reason for it and how do I fix it?
29:06 – How do I use presentations directly from YouTube? Can I set up the videos from YouTube to run automatically certain times during the day?
29:56 – Are you working on getting HD quality for presentations?
30:34 – How do I upload a video from YouTube?
31:57 – Is it only the person that sets up the webinar or do other presenters also need a quad core processor with 8 GB RAM?
33:46 – Is there a way to provide our registrants with some kind of calendar attachment or link that will add the webinar event to their Outlook, Gmail, or other email client/calendar app?
35:25 – The live video quality is a poor when showing a PDF which is pre-uploaded to the webinar. How do I fix this?
39:21 – In continuation to 33:46, the Thank You page does not appear when using a custom registration page. How do I show the Add to Calendar option in this case?
40:50 – How do I do a picture in picture with EverWebinar?
41:32 – Can we now download a WebinarJam session directly into Kartra?
43:33 – Is a moderator able to offer products or is that only an option for the presenter?
44:23 – Are there any unique URLs that the WebinarJam Thank You page generates when it provides calendar attachments?
48:25 – How do I set up one day live series in WebinarJam, so I can sell the whole series?
52:30 – What audio equipment are you using?
55:55 – I plan to have 4 or more presenters. Do I need an upgrade from WebinarJam?
56:53 – What is the price of Kartra for existing WebinarJam Studio members?
04:46 – Why does WebinarJam offer only four registration fields?
07:07 – How do I tag Kartra email subscribers based on behavior in the webinar room?
09:07 – Is WebinarJam compliant with EU Privacy Shield?
10:21 – When is the Kartra launch? What will be the cost for those who are already using WebinarJam?
11:46 – What are webinar archiving and retrieval features and premium service options?
16:15 – What is the feature set of Kartra vs Clickfunnel?
18:55 – Why is the old version of WebinarJam still active?
20:32 – Where can I find joint package for WebinarJam and Kartra?
20:52 – How do I use my own domain on Kartra?
21:26 – Is there any plan to allow Safari or Edge users to use these browsers as a presenter?
22:57 – How do I customize the registration confirmation, pre-webinar and post-webinar emails in HTML?
22:33 – If I enable the chat in EverWebinar without loading a pre-created chat roll, will the chat be similar to a private chat (me and each attendee)?
25:38 – How do I use PowerPoint presentation in the new version of WebinarJam?
27:22 – When using Facebook live in WebinarJam, how does the chat work?
28:51 – How do I mute a new window?
37:39 – How do I select my friend as a moderator?
38:45 – Can I use a Facebook Live video for my EverWebinar?
39:46 – Does the concierge service provide Kartra assistance? Should we email the support desk to schedule it?
40:48 – Would asking more questions (such as registrant’s company or industry etc) as a survey on the Thank You page create a negative impression on the registrants? Can these details be asked in a poll during the live webinar? If so, would the responses from attendees be available to download for our reference?
43:13 – How do I turn on mic while I stream a video?
44:30 – How do I show 3 sticky notes at once? When someone uploads a document for participants, are they available the entire time? Will the link of my registration page be the same, even if I edit the content of the page from time to time?
47:06 – I repeatedly get no sound when I play a pre-recorded presentation via Youtube. How can I solve this? Also, my replay videos are out of sync. How do I fix this?
49:57 – Do the download or offer links stay live in EverWebinar?
50:58 – Do the sticky notes need to be scattered?
51:49 – Will the legacy version of EverWebinar continue for a while?
53:22 – Will the old EverWebinar be migrated to the new EverWebinar or do I need to re-record all my webinars?
55:15 – In terms of licenses, do we only need to pay for the new version and not for the old version?
56:59 – If I use download or offer links in WebinarJam, do I need to set those up again in EverWebinar? Also, would the the links that I used in the original WebinarJam still be live?
57:34 – How do I upgrade to WebinarJam Live?
02:45 – How do I find out which session has a person registered for?
03:53 – How do I upload a new picture in my EverWebinar?
04:49 – How do I get all the info from WebinarJam to EverWebinar?
06:59 – With Kartra’s video functionality and video hosting, does that mean that we don’t have to use YouTube, Vimeo or Amazon S3 for EverWebinar or WebinarJam?
08:16 – How do I pre-schedule a webinar?
10:46 – How do I export a webinar from WebinarJam to EverWebinar?
12:24 – How do I edit a recorded webinar and put it on YouTube?
13:39 – Where do I create custom links for a webinar?
14:45 – What are the settings to improve the quality of the video during a webinar?
16:33 – Is there any discount available to purchase Kartra for people who already have EverWebinar and WebinarJam?
18:26 – How do I create a ‘choose your own adventure’ EverWebinar? For example, at some midpoint, the viewer can choose to view video A or B.
19:28 – Where do I find similar designs for the webinar pages like registration, thank you pages?
22:35 – How do I find a promotional affiliate link that I can put into my webinars for WebinarJam/EverWebinar/Kartra all at once?
25:22 – What are the best practices for list building and promoting outside of buying ads?
26:51 – Will I have to connect with any third party streaming platform e.g. youtube, hangouts, anything else, etc?
28:47 – How do I change the silhouette picture of a guy, as I am a woman?
30:39 – Can I switch between two cameras during the webinar – one pointing to my physical whiteboard and the other one pointing at me? Can I have a moderator do this for me?
33:44 – How can I use my Logitech c920 to host webinars?
39:52 – How can I show Powerpoint presentation in the old version of WebinarJam?
40:10 – How do I get a link to auto subscribe to future webinars?
45:49 – How can I stream to Facebook and YouTube simultaneously?
46:50 – How do I capture an interactive webinar for a dance class?
51:26 – How do I show ‘presentation’ mode in a single window for just one application?
55:26 – How do I go full screen and show other presenters in bottom right of the screen?
58:16 – How can I limit auto-subscribers to a single webinar session?
59:09 – How can I fast forward through the recorded versions to find a particular section?
1:01:27 – How can I broadcast a PowerPoint presentation but have the webcam on me as the presenter simultaneously?
1:04:00 – What are the best webcams for hosting webinars?
00:59 – How do I add pictures of presenters to the registration page?
02:32 – How do I integrate Manychat?
05:05 – How do I use Google Analytics and set a webinar Thank You page as a goal?
06:45 – What are the resolution settings for presenters?
07:33 – How do I export WebinarJam chat file?
09:45 – How do I have mutliple landing pages for one webinar?
10:53 – Is there a way to use WebinarJam with a green screen?
13:06 – What are the synchronization settings for audio and video?
14:52 – If using both EverWbinar and Kartra, what are the best options for a registration page?
15:37 – How do I add more post webinar emails in WebinarJam?
18:38 – How do I share my webcam/my face as a small box in the corner of the screen, while going through the slides?
19:43 – I did my first webinar as a test and the test users could hear the video but not the audio coming directly out of the microphone. Any thoughts as to why that would happen?
01:00 – How do I include lower third with presenters name?
03:31 – How do I efficiently register a person for several webinars at one time?
06:42 – How does WebinarJam fits into my requirement to offer both informative webinars for potential clients and training sessions for agents?
09:07 – How do I share my screen?
14:17 – We ran a test webinar but used the live links. How do I use the same links again for the webinar?
16:56 – How do I use my camera to put my image at full screen during slide presentation?
18:45 – How do I share my slide presentation?
25:30 – How do I do voice over (talk in the microphone) during a powerpoint presentation, or screen share, or video?
26:32 – Is it necessary for the presenter to install the plugin if they don’t want to share their screen?
28:44 – How do I make previous training sessions available on-demand? Also, is there a different product for this?
30:35 – Which wireless microphone works best during a move around the room webinar?
32:25 – How do I set up a series of 4 webinars in a sideways salesletter format?
34:00 – How do I secure my Youtube videos?
35:00 – Is LiveChat available as support option?
36:06 – How do I put social share buttons on the registration page so that someone can share the page on Facebook or twitter with their group?
37:07 – What are the settings to improve the video quality in WebinarJam Live?
39:30 – How do I save the whiteboard while doing a presentation?
40:48 – What does webinar registration and on-demand videos looks like?
47:44 – How do I make the 3rd presenter to go full screen and the other two presenters go down to the lower right thumbnails?
52:45 – How do I use WebinarJam Live for replays?
54:44 – Does the whiteboard feature shows on the replay?
54:57 – Is there a video training on the hybrid presentation that Frank Kern and Mike recorded?
56:19 – Can the quality of replays be bad but the actual live webinar be good?
57:19 – Is there a tutorial video series specifically for learning just the functions and interface of WebinarJam and Everwebinar?
59:14 – How do I do branding/white labelling of WebinarJam?
59:31 – What are some of the tips to remember before hosting the webinar?
1:02:38 – Does Facebook still filters good traffic away from webinars?
1:02:55 – How much is the video storage of VimeoPro?
1:03:11 – How do I upload an uncompressed video to VimeoPro?
1:03:58 – What does it mean by replay quality not being as good as expected and suggested looking at the computer processor?
1:05:44 – Can I use Amazon S3 as a source for my EverWebinar?
1:06:37 – Do all webinars get recorded? Is there a way to stop a webinar from being recorded? Are all recorded webinars sent to “Webinars On Demand”, or do we have a choice not to show our webinars there?
1:07:40 – How do I invite people for my Facebook event rather than sending emails?
1:08:35 – Do most people use slides (keynote/powerpoint) or just their camera? Also what are the pros/cons?
1:10:28 – What is the cost of WebinarJam Live?
1:11:09 – How does an integration with Facebook Live and WebinarJam work? Also, what is a good way to invite presenters to the webinar?
1:12:41 – What are the settings to remove the 10 seconds delay in WebinarJam?
1:13:55 – When changing the time zone on registration or when adding a webinar to your calendar the sequence of zones in the dropdown is neither alphabetical nor in GMT time sequence. Is there a better way to locate the timezone?
1:16:53 – Why my Facebook Live does not broadcast live on my Facebook page?
1:17:26 – Where do I find tutorial about doing a WebinarJam session through Facebook?
1:17:49 – If I use EverWebinar and load a webinar from WebinarJam, will it run well without problems?
1:22:22 – Does the link to the registration page in EverWebinar changes every time someone swaps the video?
1:23:01 – How do I remove the request to speak walk through process?
1:24:03 – If we don’t have attendees on the webinar, will WebinarJam still record the webinar when I hit the green button?
02:23 – What are the best tools to use the whiteboard?
03:31 – How do I broadcast with WebinarJam Live on my own website?
04:08 – How do I upload a chat that I have dowloadeded from my webinar?
05:45 – How do I use WebinarJam to interview people along with other presenters?
07:28 – How do I add my AdSense account to my website or my Youtube channel to get verified? Also, do I need to turn on the monetization settings?
09:11 – How do I use Facebook Live from my WebinarJam account with a prerecorded content?
10:26 – How do I embed WebinarJam on my webpage and allow my guests to enter the webinar from my webpage?
10:49 – How do I use WebinarJam as a “talk show”?
13:41 – What’s the update on custom fields for gathering more attendee personal info on registration pages?
14:41 – Does Alpha-ID works with WebinarJam?
29:48 – Why is there a black gradient at the bottom of the screen?
30:45 – How do I move WebinarJam to Everwebinar?
31:32 – What are the connection and synchronization settings for webinar?
34:08 – What is the cost of WebinarJam Live upgrade?
34:35 – How do I place a logo on the screen during the webinar?
38:11 – Is there a minimum Mac machine necessary to do a smooth WebinarJam session?
40:04 – How do I change time so it uses the same time zone for both webinar session and registration time?
41:51 – How do I switch screens from my webinar to Facebook?
42:38 – I’m using the latest version of Chrome and I am seeing flickering squares on the co-presenters. How do I fix this?
44:17 – What is the difference between a moderator and a producer?
45:34 – How do I run WebinarJam live on a mobile internet?
46:06 – How do I download the recording of my webinar to my computer?
46:44 – What are the audio and video settings to run a smooth webinar?
50:00 – What causes the delay between sound and image?
50:38 – How do I download the replay in HD quality?
1:06:21 – I was wondering if Kartra includes a membership site? If so, will the Kartra membership site be secure enough as per HIPPA compliance?
1:07:19 – How do I edit a pre-recorded webinar?
1:10:08 – How does WebinarJam monitors the load conditions on its streaming servers?
1:15:06 – How do I link the monetization of my webinars to my Kartra account?
02:55 – Where can I find video tutorials for using WebinarJam?
05:40 – How do I recover if my webinar gets hung up?
07:26 – How do I fast forward through replays?
10:25 – How do I send EverWebinar’s webinar to Facebook Live?
13:20 – How does the link parameter in WebinarJam work?
16:12 – How do I store and share recorded webinars in WebinarJam?
17:43 – What is the earning range for the affiliate programs?
19:45 – What is the difference between WebinarJam and EverWebinar?
23:32 – When Kartra will be launched?
24:42 – What is WebinarJam Live?
26:16 – Can you compare WebEx and Adobe Connect and contrast these with WebinarJam?
30:46 – When someone broadcasts in HD, do the attendees receive the video feed tune to their bandwidth?
33:28 – What would a breakout room look like?
34:20 – How do I do 1:1 meetings with WebinarJam?
36:40 – How do I watch my webinars together with the chat?
37:10 – I notice that you are wearing a headset. Why?
41:39 – How do I send viewership info to Kartra?
44:56 – Does webinar Q&A happen every Tuesday?
49:09 – How does social sharing works with WebinarJam?
02:18 – How do I customise the replay emails that have not been sent out?
06:27 – How do I make the offer disappear after the countdown timer is over?
15:53 – Whom should I contact for help with concierge service?
17:18 – Can a webinar be attached to an audio conference?
19:45 – How do I prevent my webinar replay from skipping some portions?
21:49 – When are the poll results updated?
23:43 – What are the most mistakes made by people on their first few webinars?
28:26 – How do I use WebinarJam for 1 to 1 sales presentation?
30:29 – How do I send a live room link to the moderator so that they can watch it in another tab?
32:10 – Is there an audio-video sync issue if we use a phone conference service?
33:49 – Do you have a laser pointer feature?
37:45 – How do I go from a slide deck to the presenter on camera?
38:31 – Will there be an extension and plugin for Firefox and Windows IE?
40:42 – How do I get video tutorials for WebinarJam?
42:15 – How do I turn OFF chat/Q&A while presenting and then turn it on for the Q&A?
49:02 – Does the link at the bottom of our emails contain our affiliate links?
49:48 – Is there a fee for over data usage anywhere in the platform?
50:34 – Can I re-use a webinar instead of setting up the entire webinar again?
53:32 – How can I increase my attendee limit? Is the add-on added instantly after I purchase it?
57:03 – How do I prevent connection issues during my webinar?
57:39 – How do I test my upcoming webinars?
59:07 – How can attendees download the chat?
02:49 – How do I add a URL at the end of a presentation?
08:29 – How much is the delay or lag in WebinarJam and how do I work around it?
12:18 – How do I get my images for the thumbnail on the Webinars OnDemand page?
15:00 – How do I promote my webinar?
16:54 – Should I add new dates to my weekly webinar or start over with a new webinar each time?
18:16 – What effects will last week’s announcement from YT have on running our webinars through there if we no longer qualify for monetization?
19:38 – Can I do a webinar on high speed wifi?
21:45 – Is there any timeout for inactivity in the webinar?
22:40 – How do I get a thumbnail when my webinar is private?
23:24 – Can I direct people to my PayPal to pay for the webinar?
24:24 – Does EverWebinar blocks someone from attending 2x?
27:16 – How do I create scarcity on a webinar?
29:08 – How do I avoid reconnection?
30:41 – What services do you provide to concierge clients?
33:34 – Do I need to create a separate page for payments?
34:13 – How do I get a picture in a picture video?
35:42 – What are the best practises for slide presentations?
37:08 – Can I use WebinarJam for individual meeting and have it linked to google calendar?
38:10 – How do I get people to sign up for the payed webinar after the free one?
42:20 – How do I practice my complete webinar?
45:12 – How do I start the count down timer after the offer?
46:12 – How do I setup a transaction on my WebinarJam?
46:44 – How do I get my photo shown up in the corner for a test power point presentation.
48:08 – Is it possible to brand my webinars with a skin/logo?
49:07 – How do I connect through ethernet?
53:14 – What is WebinarJam deep dive?
55:23 – How do I dis-invite an attendee?
56:44 – Can there be multiple offers per recording on EverWebinar during a presentation?
1:00:12 – I would like to interview a guest in a webinar, show both of our windows and record it to use as a testimonial that I can upload to my Facebook group instead of offering it as a webinar. Is Webinar Jam capable of that?
1:01:46 – How do I find out the day of the week & time for people to attend a webinars?
1:04:43 – How do I customize Thank You page color in EverWebinar?
1:05:31 – What is the difference in showing a powerpoint presentation through WebinarJam versus showing via screen share?
1:07:23 – During the test, my presenter and I keep seeing “sit tight until your host enters the room”. What are we doing wrong?
1:08:24 – For how long are replays available?
1:09:57 – Should I enter an EverWebinar session as an attendee?
1:14:10 – Where can I find set webinar replay page expiration link?
1:15:20 – How do I make my slides move forward in a screen share?
1:16:05 – Where would the thumbnail appear in EverWebinar and what are the problems of adding it?
1:22:26 – How do I delay the play of a replay?
02:59 – What features will you be releasing next?
04:38 – How can someone register for a replay webinar?
06:11 – Can a person create his own custom thank you page?
08:44 – How can I connect EverWebinar with my Leadpages sales page?
09:38 – Is there a possibility to get an MP4 file from the webinar once it is done?
10:58 – How do I play a YouTube video during a slide presentation?
12:23 – How do I notify subscribers about cancelation or change in the webinar?
18:26 – How do I change lower resolution settings?
21:53 – Where can I send email to get review on my account?
22:50 – Where can I find thank you page registration surveys?
26:45 – Are attendees I invite prevented from accessing admin-type controls unless authorized?
30:35 – How do I make replay available to the attendees?
32:16 – How do I measure conversions with Unbounce and Optimize Press?
37:56 – Where can we vote for features?
38:32 – How can I screenshare Adobe Illustrator so that it shows the complete window?
41:39 – What is the advantage of doing a webinar on Facebook Live vs directly on WebinarJam?
43:29 – Is the resolution seen on Facebook Live as good as a facebook video?
47:13 – Can I change the admin personal via admin control panel to start a session without me?
48:20 – Can we download a low quality version right after the webinar and go back later and get the better one?
49:16 – Can someone choose the bit rate at which the webinar is streamed or recorded?
51:46 – Can WebinarJam be used like GoToMeeting?
55:03 – Can people join me on facebook conversation?
56:57 – How do I change webinar settings without affecting the URL provided to attendees?
59:35 – How can we change the time/day of a webinar series?
1:03:08 – Is it okay to use the same Facebook Live webinar all the time?
02:50 – How do I integrate Leadpages with my webinar correctly?
04:16 – Are there any metrics you can share on using a background behind a webinar presenter?
09:32 – Can we edit the replay video, save it on WebinarJam and then reuse it on EverWebinar?
10:22 – How do I decide the charge for a series of 6 webinars, each 90 minutes long?
19:47 – Can I have more than one domain in Kartra?
20:41 – How do I delete a webinar from YouTube?
21:33 – What are the settings to stop attendess from pausing a YouTube video on EverWebinar?
22:37 – How do I save an edited MP4 to Kartra for Everwebinar?
26:51 – How do I interact with people in an ongoing webinar?
29:23 – Does WebinarJam Live give you the recordings to use after the webinar?
30:26 – Can people ask questions without having chat active?
34:02 – How do I decide the duration of a webinar?
37:43 – Is there a way to mix WebinarJam with teleconferencing so that some people can attend via phone without a computer or using mobile data?
42:32 – How do I shorten the time lag?
53:59 – How do I chat on Facebook through WebinarJam?
54:15 – What is the advantage or disadvantage of uploading slides into WebinarJam as opposed to sharing your screen with the Keynote showing off the desktop?
1:01:41 – Do you find that YouTube is more effective as a webinar provider?
02:10 – Can you demonstrate the steps for adding a Whiteboard?
10:12 – When I test the mic and video camera, the highest resolution picks the right camera and mic. The next 2 lower resolutions show the wrong camera. Should I click Ok or No?
11:52 – I understood that video could be integrated into email with Kartra and that the video would play in the email rather than open in another tab or window. Is this correct?
13:48 – We are using the new WebinarJam. Is there a way to change the mic and webcam during a webinar broadcast?
15:51 – I am planning a webinar where 4 of the sessions are every week and then there is a 4 week break before the next 4 weekly sessions start. When I put this into Everwebinar, can I set this up so that the 4 week break is not in there?
17:29 – What pen do we need to draw or write on the whiteboard? Do we need any software for the pen?
18:17 – How can I improve the light on my face when I do a video with my webcam?
22:14 – I have not done a webinar yet. I have just recorded a PowerPoint presentation. Can I just upload my PowerPoint to WebinarJam?
24:39 – How can I display files for attendees to download?
25:29 – Can we use whiteboard only over PowerPoint or also over our camera feed?
27:16 – How can I add a presentation from Google Slides?
28:14 – I had one of my webinars freeze and your support team said it was because I was using High Definition but didn’t have the upload speed to properly support that. Is that right and why do I go through the selection test at the start to see what definition I can use? The test at the start has always said I can use HD, SD or LD but I am now told I need an upload speed of 6 to run HD. I need to know because I am looking into changing my provider so that I can get the best speed possible?
30:25 – What service are you using to stream this connection?
31:01 – In the old WebinarJam I could use my HTML-Code with my own German Autoresponder. Will it be possible to get that option again?
32:19 – How do I set up a webinar with multiple presenters so that they each have a separate login?
33:05 – How can I integrate with LeadPages?
34:52 – How does the Green Room work?
37:35 – How many attendees can I have on a live webinar at one time with the WebinarJam Live subscription?
39:52 – I am totally new and want to start by creating an Everwebinar. I want to integrate the registration with Infusionsoft and place a button on my website home page for the registration. Are there any common mistakes that I need to avoid as a new user?
44:30 – Can we add the video you use to give people instructions while waiting for the webinar to start?
45:46 – What might be the reason for my replay video being fuzzy?
49:25 – I still cannot see the attendees in the room even in the control panel update when session starts. Can you help?
50:13 – Can we add a logo to email notifications?
51:36 – How do video injections work?
56:12 – How do thank you pages and replays work? Do participants get an email with a link?
57:42 – Will you still be recommending Vimeo Pro as the best video hosting option?
59:40 – When we did a test webinar, the speaker video covered the PowerPoint. What did we do wrong?
56:30 – I want to schedule my 1st Webinar. Who do I talk to?
58:52 – Will we have a replay of this webinar?
59:02 – I’m considering doing the same live webinar every 4 days. Would you clone the same webinar or do I setup another one completely?
1:01:30 – How does a custom form that uses your API work?
1:03:26 – Can you show me the integration with Leadpages?
1:06:23 – Can I use a custom thank you page?
1:07:22 – Where can we chat with the Support Team?
1:09:13 – The Get Calendar or SMS Reminder Page only talks about Google and Outlook. While I know the ics file works for MacOS, can you add iCal to the options for those that don’t know this?
1:09:53 – I’d like to experience the difference between attending an EverWebinar webinar and a WebinarJam webinar. Do you have an Everwebinar sample webinar?
1:10:15 – What’s the maximum attendee capacity for the WebinarJam Live engine?
1:11:58 – Can you do branding with WebinarJam logo and lower thirds?
1:14:58 – Is it possible to have WebinarJam switch the audio between presenters automatically, and make the speaking presenter larger on screen?
1:16:23 – I purchased back in 2013. How can I login to the new system?